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57 minutes ago, TwoHeadsTas said:

Just going through a claim with Shannons at the moment.  All good so far, no issues when repairer wanted to replace the centre radiator when he pulled everything off the car.  Hopefully car ready for pickup tomorrow.  This one my fault (only accident I've ever had where I hit someone else in 40 years of driving....), hopefully premium increase won't be too bad next year - $10500k + repair ?

Sorry to hear! Hope you're alright. Which car? Assuming 996 as your manual boxster wouldn't have a 3rd rad but the tip would? All good if you're not keen on discussing. 

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59 minutes ago, dan_189 said:

Sorry to hear! Hope you're alright. Which car? Assuming 996 as your manual boxster wouldn't have a 3rd rad but the tip would? All good if you're not keen on discussing. 

No probs Dan, just a little roundabout oops - new bumper, bonnet  LH Headlight unit ($2100 would you believe!!) + now the radiator + a few other clips etc.  ABS failure light had come on earlier that morning as I left a servo after a fillup, brakes tested OK, but looks like there may have been a problem, as I'd almost stopped and then it was if I'd hit a patch of ice, and ran into the back of car in front (who had stopped early for another car rather than keeping going as I had anticipated, I was stopping for the other car - my bad....).  Only good thing is I have arranged to keep the old headlight (minor chip out of one corner), centre radiator (crushed fins in a small area) and bonnet crest.

Interesting though, talking to my mechanic yesterday about it, he said he had heard similar circumstances called "Porsche Ice Pedal", although he hadn't heard of it happening to a 996.  He was aware of an identical description of circumstances from one of his Targa Tasmania Cayman customers, with the driver saying he had to take his foot off the brake and re-apply and it went away.  He's just spent 4 days doing measurements and calibrations for a custom ABS system for that car.

Anyway, when I get the car back he's going to do my oil change and check it all out.

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Well good to hear you're alright, it was minor and you got to keep some bits. I remember you inquiring about the under bonnet sticker, if you can get the old bonnet back duck off to bunnings and get some un-do it sticker removal fluid and give that a shot :)

Also was the brake fluid fresh? The manual calls for it to be flushed every two years.

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On 5/18/2018 at 1:46 PM, dan_189 said:

Well good to hear you're alright, it was minor and you got to keep some bits. I remember you inquiring about the under bonnet sticker, if you can get the old bonnet back duck off to bunnings and get some un-do it sticker removal fluid and give that a shot :)

Also was the brake fluid fresh? The manual calls for it to be flushed every two years.

Apparently new under bonnet decals can be obtained from Germany, so we have 2 on the way, extra one to go in service book which was a replacement.  Picked up car friday 5 mins before body shop closed.  Shithouse bonnet fit and paint issues so it's going back!!!  Will check on brakes and probably change fluids

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8 hours ago, TwoHeadsTas said:

Apparently new under bonnet decals can be obtained from Germany, so we have 2 on the way, extra one to go in service book which was a replacement.  Picked up car friday 5 mins before body shop closed.  Shithouse bonnet fit and paint issues so it's going back!!!  Will check on brakes and probably change fluids

Niiiice, were the stickers ordered through the dealership? 

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  • 2 weeks later...
  • 5 weeks later...

Spoke with one of the Sydney-based Porsche approved auto body shops today and was told that they won't work on cars that are insured by Shannons.  Their opinion is that Shannons are (to quote him)  "totally cost based rather than quality based".    Bit depressing when someone won't even take your job!  And so much for Shannons being "the enthusiasts insurer".

I do wonder whether an "enthusiasts insurer" can maintain its culture when it's part of a big corporate group like Suncorp.  You see it in little things, like their default position that you must use O'Briens to fix broken glass.  Imagine how you'd feel about that if you'd insured a 959 or a 918.

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21 minutes ago, npvpositive said:

Spoke with one of the Sydney-based Porsche approved auto body shops today and was told that they won't work on cars that are insured by Shannons.  Their opinion is that Shannons are (to quote him)  "totally cost based rather than quality based".    Bit depressing when someone won't even take your job!  And so much for Shannons being "the enthusiasts insurer".

I do wonder whether an "enthusiasts insurer" can maintain its culture when it's part of a big corporate group like Suncorp.  You see it in little things, like their default position that you must use O'Briens to fix broken glass.  Imagine how you'd feel about that if you'd insured a 959 or a 918.

What shop told you this? 

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9 hours ago, npvpositive said:

Spoke with one of the Sydney-based Porsche approved auto body shops today and was told that they won't work on cars that are insured by Shannons.  Their opinion is that Shannons are (to quote him)  "totally cost based rather than quality based".    Bit depressing when someone won't even take your job!  And so much for Shannons being "the enthusiasts insurer".

I do wonder whether an "enthusiasts insurer" can maintain its culture when it's part of a big corporate group like Suncorp.  You see it in little things, like their default position that you must use O'Briens to fix broken glass.  Imagine how you'd feel about that if you'd insured a 959 or a 918.

Yes they are a joke. The use the same assessor's now that assess for Aami.

They couldn't care less if you are an enthusiast.

I get told that they won't assess my quote unless i re-write it. So the car goes elsewhere to get repaired.

If my customer is not happy with their repairs i end up doing a rectification job on it through a law firm. 

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  • 1 month later...

Thought I’ll dig this up. I’ve been with Lumleys for a number of years for all of my vehicles, but I decided to get a quote from Ryno and they are considerably cheaper for what seems like the same cover. Has anyone had any issues with or bad experiences with Ryno?

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2 hours ago, vinnytang said:

Thought I’ll dig this up. I’ve been with Lumleys for a number of years for all of my vehicles, but I decided to get a quote from Ryno and they are considerably cheaper for what seems like the same cover. Has anyone had any issues with or bad experiences with Ryno?

I'm with Ryno and they've been always helpful on the phone... Adam is great. I've changed my 2nd car from A to B and it was seemless & I claimed my 1 free windscreen repair earlier this year and again easy peasy! But no accident claim experience (thank god)....

And they're pricing is great!

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  • 1 month later...

What I think is the case, having now seen lots of insurance threads, is that one persons circumstances and the price they pay through company "X" mostly has no direct comparison to you, unless they have the same driving history are the same age and live in the same street whilst driving the same car, etc, etc..... We can glean how they act come claim time but direct comparisons on price seem fruitless.....

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Thanks @ANF, yeah I appreciate that.

I’ve noticed it has been asked before but I haven’t seen any responses: Has anyone’s got any experience with Enthusiast Motor Insurance? I have just got a really competitive quote from them but i get the feeling it is “too good to be true”. I’d welcome any guidance on what they might have been like when claiming.

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9 hours ago, Morpheus said:

Thanks @ANF, yeah I appreciate that.

I’ve noticed it has been asked before but I haven’t seen any responses: Has anyone’s got any experience with Enthusiast Motor Insurance? I have just got a really competitive quote from them but i get the feeling it is “too good to be true”. I’d welcome any guidance on what they might have been like when claiming.

I have been with Shannons for a while now and had great service, easy to get quotes and the prices are very good (house and 3 cars on same policy) and they have been great on 2 recent claims. Others have different experiences, but for me I have a great experience with them. Also insured my cars for a very good agreed value price.

 

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  • 5 weeks later...

 Think I'll reserve my final judgement on Shannons until I get my car back!

 My suspension has some damage, and although I have choice of repairer with Shannons, the car was sent to 'a suspension specialist' because they regularly use them. After a week or so I called the 'specialist' who shall remain nameless for an update of how things were going. 'Oh great, we're glad you called us. Where do we buy parts from for a Porsche?' ? That didn't fill me with a lot of confidence I can assure you! 

 Long story short, I pulled the car out of there the following day at my cost, and the people there were great and were happy to not do the job as they said it would take a month to source the parts then fit it all etc. I've waited long enough for the car to be finished and have been patient up until now, yet time is up and I want my car back so I had it sent to Buik Motorworks for them to do the work. The assessor wasn't overly impressed when I told him the car has already been collected and delivered to my choice of repairer (a Porsche specialist) as in my contract, and said they'd have to delay the work until they receive a quote from Buik Motorworks. 2 hours after it was delivered, a quote was sent to the assessor and a call made, both unanswered a day later. 

 They'd also said weeks ago they don't want to repair my rims, so a cash adjustment will be made once they have prices on replacements. Well you can't buy new Ronal Penta rims like mine, so I said I'll take the same price as a set of Fuchs replica rims (roughly $2000-2300) and here's the places you buy them from. 'Ok, we'll see what happens and get back to you'. 2 days ago they still hasn't sorted it out, as apparently they need to finalise the full quote of all repairs to see where they're at with it. Errr, no, you just pay me $2000 and thats it! 

 I'm sure it's not just Shannons who procrastinate with this sorta thing, and they've been great so far, yet why the he'll has it taken so long when people in their basic Hyundai or Camry wait 2 or 3 weeks for their car to be fixed? 

 It's driving me nuts!!!

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  • 2 weeks later...
On 20 September 2018 at 22:26, Morpheus said:

Thanks @ANF, yeah I appreciate that.

I’ve noticed it has been asked before but I haven’t seen any responses: Has anyone’s got any experience with Enthusiast Motor Insurance? I have just got a really competitive quote from them but i get the feeling it is “too good to be true”. I’d welcome any guidance on what they might have been like when claiming.

My 996.1 is insured through Porsche Insurance.  It was cheaper than Shannon's etc and seems to be as good a coverage as others.  Of course, I hope I never need to find out what their claims procedures are!!

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Just as a matter of interest, I thought I'd give Famous a try for a quote on our cars, as Shannons is coming up for renewal.  Quote for the new 981 Boxster was 50% higher than Shannons,  my 996.2 was double, and the Territory was also + 50%.  I will look further afield I think!!!!

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47 minutes ago, TwoHeadsTas said:

Just as a matter of interest, I thought I'd give Famous a try for a quote on our cars, as Shannons is coming up for renewal.  Quote for the new 981 Boxster was 50% higher than Shannons,  my 996.2 was double, and the Territory was also + 50%.  I will look further afield I think!!!!

Try Ryno!

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  • 4 months later...

I know this question has been asked before but I am seeking insurance advice.  My car is insured through APIA.  I called them today to ask what would happen if I had a bingle, would they allow me to take it to a Porsche Authorised Repairer?  Bottom line no.  I would have to go to their repairer "Capital Smart". 

I am not happy about this so I am thinking of changing insurers mid term and cancelling my APIA cover.  I see Shannons are part of the same Capital Smart program as well so forget recommending them.

Ok recommendations please.  I want Agreed Value, Choice of Repairer and Windscreen Cover.  Limited milage discount would be good too.

Has anyone used Porsche Insurance?  Were they reasonable in price?

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