VENT!

[Airhead]

20 hours ago, Tips said:

South Yarra, unfortunately what do you expect.. they even have hipster murals on their council bins, wtf.

 

20 hours ago, Troubleshooter said:

Coffees? More like half soy half almond milk turmeric lattes ….How do you know it was a him? You may have misgendered "the person", possible gaol time for hurting "their" feelings here in the socialist state!

 

13 hours ago, StevepGT3 said:

Should have kicked him in the nuts 

I like Steve's answer the best.

[ByronBayChris]

Getting more and more used to this

 

[Skidmarks]

I work in South Yarra.  Have now started looking for Hipster murals on trash cans.  

Sad.

[Tips]

@Skidmarks outside Richmond station on Swan street just up from punt road murals of Australian fauna with beards, very sad 😔 

[TwoHeadsTas]

Jetstar!!!

I get the impression there's a couple of pilots here, but this is not directed at them!!

In Sydney for aunt's funeral Friday, booked late Sydney Melb flight to enable us to get the first Melb - Launceston flight Saturday morning to get home to do more of the pre Xmas stuff.  At Sydney airport in good time, then the dreaded "Flight delayed message".  Another change of gate lounge, please get all electronic boarding passes printed out as it will make boarding quicker, wait for passengers to deplane, then wait.  Why can't we get on board???  Then the dreaded" Flight has been cancelled as we won't be able to take off before the 11.00 Curfew" announcement.  Please report to check-in area so we can rebook you, accommodation in Sydney will be provided..

Bugger, sh*t happens, not pilots fault..

So, we traipse down to the check -in area, to be joined by 400 other people from the other 2 cancelled flights, to be met by,  wait for it, 4 Jetstar check-in staff and a couple of supervisors / trouble shooters.  Now this flight cancellation is a pretty common occurence for Jetstar by all reports, so to be met by just 6 staff to sort out this situation is far from acceptable.  I would have thought there was a call-in roster for staff to be able to handle this.  Now, all credit to the 6 staff there, who copped a fair amount of abuse from the disgruntled passengers, they handled the situation as quickly and professionally as possible, but I just wish some of the senior Jetstar executives had been there to see the unacceptable problems this lack of staffing caused.  Basically it was 3 1/2 hours from when the flight was cancelled to us getting to a hotel (yes, 2.30 in the morning).  We ended up being rebooked onto a direct flight mid afternoon, but had we been on the 6.00 flight to Melbourne initially offered (which was the moved to 10.00 and then 11.00) then we might have been able to get 2 1/2 hours sleep if we were lucky.

Rant over, but I'm afraid we will re-consider our patronage of Jetstar.....

[Niko]

17 minutes ago, TwoHeadsTas said:

Jetstar!!!

I get the impression there's a couple of pilots here, but this is not directed at them!!

In Sydney for aunt's funeral Friday, booked late Sydney Melb flight to enable us to get the first Melb - Launceston flight Saturday morning to get home to do more of the pre Xmas stuff.  At Sydney airport in good time, then the dreaded "Flight delayed message".  Another change of gate lounge, please get all electronic boarding passes printed out as it will make boarding quicker, wait for passengers to deplane, then wait.  Why can't we get on board???  Then the dreaded" Flight has been cancelled as we won't be able to take off before the 11.00 Curfew" announcement.  Please report to check-in area so we can rebook you, accommodation in Sydney will be provided..

Bugger, sh*t happens, not pilots fault..

So, we traipse down to the check -in area, to be joined by 400 other people from the other 2 cancelled flights, to be met by,  wait for it, 4 Jetstar check-in staff and a couple of supervisors / trouble shooters.  Now this flight cancellation is a pretty common occurence for Jetstar by all reports, so to be met by just 6 staff to sort out this situation is far from acceptable.  I would have thought there was a call-in roster for staff to be able to handle this.  Now, all credit to the 6 staff there, who copped a fair amount of abuse from the disgruntled passengers, they handled the situation as quickly and professionally as possible, but I just wish some of the senior Jetstar executives had been there to see the unacceptable problems this lack of staffing caused.  Basically it was 3 1/2 hours from when the flight was cancelled to us getting to a hotel (yes, 2.30 in the morning).  We ended up being rebooked onto a direct flight mid afternoon, but had we been on the 6.00 flight to Melbourne initially offered (which was the moved to 10.00 and then 11.00) then we might have been able to get 2 1/2 hours sleep if we were lucky.

Rant over, but I'm afraid we will re-consider our patronage of Jetstar.....

Back in 2007, I was supposed to return to Melb from Tassy on an early flight, from memory about 9.30,   it was put off and so was the next and the next and the next...

 Anyway after staying in the bar all day watching the car racing on telly, we finally flew out around 6.00 pm.  

I was reasonably Shitefaced, so I gave them a mouthful when boarding.   They threatened me with not letting me on.

Good luck with that, after they had rooted me about all day long.   

It was my send off retirement function that evening in Melbourne....I finally arrived at it half way through the evening.   Not in a good frame of mind I have to say...

That was the first and last time we ever used JETSTAR.

You get what you pay for and I am happy to pay more for a better reliable service.

I would rather swim bass strait before taking a JETSTAR plane again.

 

 

 

[firstone]

So who is the most reliable?

 

[OZ930]

If it's any consolation, the pilots and crew are just as frustrated as you. They cop roster changes, unplanned overnights, extended duty and minimum rest.

It's the way the industry is at the moment.  Understaffed, trying to maintain a full schedule with minimum crew.  Throw in a breakdown or two, a crew member going sick or weather and the day turns very quickly.

On being under the influence, the staff and and crew have the legal right to refuse you boarding.  If you cause a scene, it is a Federal Offence and you will forfeit your airfare but you will be provided with free transport to free accomodation. Well, a stay now pay later arrangement.  It may also affect any travel plans in the future, particularly international.

 

 

[Troubleshooter]

3 hours ago, Niko said:

I would rather swim bass strait before taking a JETSTAR plane again.

Picturing Niko all greased up with animal fat for the long distance slog of Bass straight ... can't unsee that now 

Major PITA suffering major delays cancellations etc.... I've been lucky -  I fly Jetstar around once a month and most I've suffered is the usual half hour delay leaving Qld but they always seem to make up the time in air and land at near on the expected time ... (Mark must always be the pilot, drives it as well as his 968) 

[LeeM]

3 hours ago, Niko said:

 

I would rather swim bass strait before taking a JETSTAR plane again.

  I'm the same with Qantas. Flown twice with them and both times had some crusty old bint stewardess' that smelt of mothballs and attitude. My mum copped the same with Jetstar.

 I've never had a problem with Virgin, though plenty of people who fly regularly have had dramas with all carriers at some point. Definitely not a job I would be keen to do dealing with the public who are either pissed or angry

[TwoHeadsTas]

46 minutes ago, Troubleshooter said:

Picturing Niko all greased up with animal fat for the long distance slog of Bass straight ... can't unsee that now 

Major PITA suffering major delays cancellations etc.... I've been lucky -  I fly Jetstar around once a month and most I've suffered is the usual half hour delay leaving Qld but they always seem to make up the time in air and land at near on the expected time ... (Mark must always be the pilot, drives it as well as his 968) 

Hey i recognise those ferries and seawalls.  There last year for my brother in laws channel swim attempt☺

[Niko]

15 hours ago, OZ930 said:

If it's any consolation, the pilots and crew are just as frustrated as you. They cop roster changes, unplanned overnights, extended duty and minimum rest.

It's the way the industry is at the moment.  Understaffed, trying to maintain a full schedule with minimum crew.  Throw in a breakdown or two, a crew member going sick or weather and the day turns very quickly.

On being under the influence, the staff and and crew have the legal right to refuse you boarding.  If you cause a scene, it is a Federal Offence and you will forfeit your airfare but you will be provided with free transport to free accomodation. Well, a stay now pay later arrangement.  It may also affect any travel plans in the future, particularly international.

 

 

I understood the ramifications only too well..

apparently they couldn't fill the early flights so they saved all the passengers up for one flight late in the day....

Crap Airline.

[OZ930]

2 minutes ago, Niko said:

I understood the ramifications only too well...

I thought you would 

[Niko]

9 minutes ago, OZ930 said:

I thought you would 

I did push my luck....luckily knew when to pull my head in.....

[Troubleshooter]

Just as I'm spouting off about Jetstar treating me ok, good mate has major issue with them yesterday trying to charge him $60 for 1kilo over on his carry on ... he's well underweight compared to the general overweight public doesn't that count for something? I just booked with Virgin this morn, got a better deal overall

 

 

[OZ930]

50 minutes ago, Troubleshooter said:

Just as I'm spouting off about Jetstar treating me ok, good mate has major issue with them yesterday trying to charge him $60 for 1kilo over on his carry on ... he's well underweight compared to the general overweight public doesn't that count for something? I just booked with Virgin this morn, got a better deal overall

 

 

Take a jumper (or something) out of the bag and put it on.  Take it off once checked in and put back in the bag.

[Airhead]

19 hours ago, LeeM said:

   Definitely not a job I would be keen to do dealing with the public who are either pissed or angry

So you wouldn't work in a bar either then?

[edgy]

On 08/12/2018 at 14:39, firstone said:

So who is the most reliable?

 

QF all the way if being punctual is important!

In all my years of travel I have had one or two instances with them and it was out of their hands (weather) handled well, the last time I got stuck in Melbourne, i didn’t bother with harassing the counter staff... just call the FF help desk, rebook over the phone = sorted. Admittedly I was able to stay with a friend so no need for accommodation, which makes these things so much easier when they happen! 

I will admit there has been a couple of times I’ve been less than happy with them and their handling of “things”... but they always seem to make it up in the long run, so its definitely paid to be loyal! 

[LeeM]

3 hours ago, Airhead said:

So you wouldn't work in a bar either then?

 Nnnnope! I stopped dealing with the public installing wardrobes in their homes a year ago and will never go back to retail crap 

  Hacked AGAIN via PayPal! 😡 

Now have to cut up my card and wait for another one

[Coastr]

On 07/12/2018 at 18:59, TwoHeadsTas said:

Jetstar!!!

I get the impression there's a couple of pilots here, but this is not directed at them!!

In Sydney for aunt's funeral Friday, booked late Sydney Melb flight to enable us to get the first Melb - Launceston flight Saturday morning to get home to do more of the pre Xmas stuff.  At Sydney airport in good time, then the dreaded "Flight delayed message".  Another change of gate lounge, please get all electronic boarding passes printed out as it will make boarding quicker, wait for passengers to deplane, then wait.  Why can't we get on board???  Then the dreaded" Flight has been cancelled as we won't be able to take off before the 11.00 Curfew" announcement.  Please report to check-in area so we can rebook you, accommodation in Sydney will be provided..

Bugger, sh*t happens, not pilots fault..

So, we traipse down to the check -in area, to be joined by 400 other people from the other 2 cancelled flights, to be met by,  wait for it, 4 Jetstar check-in staff and a couple of supervisors / trouble shooters.  Now this flight cancellation is a pretty common occurence for Jetstar by all reports, so to be met by just 6 staff to sort out this situation is far from acceptable.  I would have thought there was a call-in roster for staff to be able to handle this.  Now, all credit to the 6 staff there, who copped a fair amount of abuse from the disgruntled passengers, they handled the situation as quickly and professionally as possible, but I just wish some of the senior Jetstar executives had been there to see the unacceptable problems this lack of staffing caused.  Basically it was 3 1/2 hours from when the flight was cancelled to us getting to a hotel (yes, 2.30 in the morning).  We ended up being rebooked onto a direct flight mid afternoon, but had we been on the 6.00 flight to Melbourne initially offered (which was the moved to 10.00 and then 11.00) then we might have been able to get 2 1/2 hours sleep if we were lucky.

Rant over, but I'm afraid we will re-consider our patronage of Jetstar.....

I'm amazed people still book on that joke of an airline.

I've never had a good flight experience on Jetstar.  In fact I don't fly QANTAS if I can avoid it because you sometimes end up on Jetstar flights.

My dignity and stress levels are worth the increase in fare for the alternatives.  I swear that airline is run as an international experiment in how bad you can treat passengers and still have them book tickets.  They probably make a little side profit selling the data to other airlines.  Or show vidoes of people standing in long queues for 4 hours and still getting on the plane at the christmas party, while they roll around laughing at the suckers.

I did get revenge when flying on it once (no alternative for airport) when plane had a bumpy landing and took forever to wheel the stairs over (yes, just like 1960) and youngest child barfed all over the aisle while waiting.  

5 hours ago, OZ930 said:

Take a jumper (or something) out of the bag and put it on.  Take it off once checked in and put back in the bag.

I once checked in wearing 4 shirts and two jackets.  Got under the weight limit though.  Nasty old bint on the checkin desk.  Pro-tip, the old girls behind the counter have seen it all and will weigh your stuff.  Look for someone young and enthusastic.  

[LeeM]

 Re my vent above

My Paypal account was hacked for a second time (probably via eBay) and they had tried to remove close to 10 grand over the past month

 I have now had to cancel my card, and my bank has told me it is becoming a regular occurance with eBay/Paypal lately, so under their instructions I have deleted my Paypal and eBay accounts

  Just another pain in the arse inconvenience by some assholes who should get a f.....g legitimate job 

[GregAx]

1 hour ago, LeeM said:

 Re my vent above

My Paypal account was hacked for a second time (probably via eBay) and they had tried to remove close to 10 grand over the past month

 I have now had to cancel my card, and my bank has told me it is becoming a regular occurance with eBay/Paypal lately, so under their instructions I have deleted my Paypal and eBay accounts

  Just another pain in the arse inconvenience by some assholes who should get a f.....g legitimate job 

Not good to hear Lee,  make sure you turn on multi factor authentication across all your online platforms where supported.....this will enable Paypal will send an SMS to your mobile phone with a security passcode after logging into paypal with your normal password as a second authentication method....I know Paypal supports this. Also make sure you use strong passwords. Most online accounts are generally breached due to poor passwords......

[LeeM]

1 hour ago, GregAx said:

Not good to hear Lee,  make sure you turn on multi factor authentication across all your online platforms where supported.....this will enable Paypal will send an SMS to your mobile phone with a security passcode after logging into paypal with your normal password as a second authentication method....I know Paypal supports this. Also make sure you use strong passwords. Most online accounts are generally breached due to poor passwords......

  Cheers Greg

 I've just changed a few passwords after this. I even had to log back into Paypal so I could delete my account, and they were supposed to send me a text to confirm my identity which didn't happen, and it let me in without any verification codes, so I'd have to say thats pretty bloody hopeless

  Just glad my bank let me know about it, unlike eBay whom I had to contact when I'd apparently not sent a camera and other things I'd apparently sold, then they said 'Yeah, it looks like your account has been compromised so we'll put a hold on your account!' No shit Sherlock?

[Coastr]

5 hours ago, LeeM said:

  Cheers Greg

 I've just changed a few passwords after this. I even had to log back into Paypal so I could delete my account, and they were supposed to send me a text to confirm my identity which didn't happen, and it let me in without any verification codes, so I'd have to say thats pretty bloody hopeless

  Just glad my bank let me know about it, unlike eBay whom I had to contact when I'd apparently not sent a camera and other things I'd apparently sold, then they said 'Yeah, it looks like your account has been compromised so we'll put a hold on your account!' No shit Sherlock?

So these systems are pretty well tested and hardened.  If you haven't got it set up right,  make sure you have 2 factor authentication switched on.  What I mean is that : if you didn't get a confirmation text, keep going until you do.  Don't just brush it off as the systems not working properly - they process millions of transactions with millions of people so actual failures are pretty rare.

If you are using PayPal for business or a lot of buying/selling, it pays to set up a separate bank account tied directly to the PayPal account.  You can then run a low balance and reduce the chances of it getting sweeped.

Detection of account compromise should be getting stronger (ie, detect a sign in from a random location not in Australia) - but if ebay doesn't have this level you'll need to take it on.

I did a post on this somewhere - always turn on multi-factor authentication, use a password manager like LastPass and use strong passwords, and don't re-use passwords.

It's tempting to think 'it's only me, they won't find my account' but there are botnets running 24x7 scanning and trying to find accounts which are weakly protected.  The people who do this then sell your account to the person who actually runs whatever scam they have going.  There's a whole industry on this out there and they are raking in millions.

[LeeM]

 Cheers @Coastr

I do only use a low balance in my main account (sometimes not by choice 😂☹) yet will have another look today

 Thanks for that 👍